Privacy Policy
Effective Date: November 18, 2024
Please read these terms carefully before using our service. By using the service, you agree to comply with these terms.
1. Information We Collect
Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.
User-Provided Information: Any additional information you provide helps us improve our services and provide better support.
2. How We Use Your Information
We use your data to:
- Deliver text messages and updates related to our services.
- Improve our services and user experience.
- Respond to your inquiries and provide customer support.
- Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.
3. Message Content
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. The information you provide is not shared or sold to any 3rd party services, and is used solely for the method of communication with every resident at Heiler Communities.
5. Opt-Out
You can opt out anytime by replying “STOP” to a message or reply “HELP” for more information.
6. Contact Us
For questions, please contact us by visiting our contact page, by email: marissa@heilercommunities.com or call (727) 842-6255 for any questions, or concerns.
7. CTIA Compliance
Our service complies with CTIA guidelines. To report concerns or violations, use our contact page.
8. Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.